Sony is ending PS3 console and peripheral support in Japan
“We sincerely apologize to customers who are using this product”
Sony has announced that it is ending repair support for its last PS3 model in Japan. It will also end repair support for all PS3 peripherals.
In a tweet posted by PlayStation Japan’s account, the company wrote:
“Notice of Termination of After-Sales Service
Due to the depletion of parts inventory, we will no longer be able to provide after-sales service for the PlayStation®3 CECH-4300 series main unit and all PlayStation®3 peripherals on April 30, 2022 (Saturday). If you are considering applying for this service, please make your request as soon as possible!”
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In a longer post on PlayStation Japan’s support site, the company said: “We would like to express our sincere gratitude for your continued patronage of our products.”
“After-sales service will be discontinued on Saturday, April 30, 2022 for the PlayStation®3 CECH-4300 series and all PS3 peripherals due to the exhaustion of parts inventory.
“Customers who wish to have after-sales service for the relevant model should apply for after-sales service through the online repair reception service or PlayStation Customer Support by Saturday, April 30, 2022, and by Saturday, May 7, 2022.
“Please send the product to arrive at the PlayStation Clinic. If you wish to send it directly to the PlayStation Clinic without prior application, please send it so that it arrives by Saturday, April 30, 2022.”
The post continued: “We will not be able to accept applications or arrivals after the day following the above deadline, so if you are considering applying for after-sales service, please request as soon as possible.
“Please note that repairs may not be possible before the end date due to the exhaustion of parts.
“We sincerely apologize to customers who are using this product and thank you for your understanding.”
The PlayStation 3 was originally launched in Japan on November 11, 2006. A slim model of the PlayStation 3 was released in September 2009, and a final revision known as the Super Slim was launched in October 2012.
This Super Slim model was the final PS3 model that Sony was supporting with its repair programme until this announcement.
